Do I need a 5G mobile connection?
The brand name does not specify a required network technology or guarantee coverage. Confirm the connection and device requirements for your intended use with support.
Is mobile data included?
No mobile-network allowance is promised here. Check data use, roaming and charges with your internet or mobile provider separately from the service plan.
How many connections does the service include?
Every 5G Live plan includes one simultaneous connection. A phone, hotspot or second installed player does not add another stream. Stop the first playback session before comparing a different device or network, and clarify device-switching rules with support.